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HedgieWilder.com – Privacy Policy

Hedgie Wilder Home & Garden (“we”, “us”, “our”) operates the website hedgiewilder.com and acts as the Data Controller of your personal information.

We are committed to protecting your privacy and handling your personal data transparently, securely, and in accordance with the General Data Protection Regulation (GDPR) and applicable EU law.

1. Information We Collect

1.1. Information you provide directly

When you contact us through forms, email, or booking requests, we may collect:

  • Name

  • Email address

  • Phone number

  • Address or service location

  • Any message or details you choose to provide

We use this information only to respond to your inquiry, provide services, or prepare a quote.

1.2. Automatically collected “Device Information”

When you visit our website, we automatically collect:

  • Browser type

  • IP address

  • Time zone

  • Basic analytics data (pages visited, time spent, referring websites)

  • Cookies necessary for website functionality

We do not use advertising cookies or profiling cookies.

If you use third party services (e.g., YouTube embedded videos), those services may set their own cookies according to their policies.

2. Why We Process Your Data

We process your personal data only when necessary:

  • To respond to your inquiries

  • To provide gardening or home services you request

  • To prepare quotes or service agreements

  • To maintain and improve website performance

  • To prevent misuse or security issues

  • To comply with legal obligations

We do not sell, rent, or share your data with third parties for marketing.

3. Legal Basis for Processing (GDPR Article 6)

We process your data based on:

  • Contractual necessity – when you request a service or quote

  • Legitimate interest – to maintain website security and functionality

  • Consent – when you voluntarily submit a form or subscribe to updates

  • Legal obligation – when required by law

4. Cookies

We use only minimal cookies necessary for:

  • Basic website functionality

  • Anonymous analytics (if enabled)

You can disable cookies in your browser settings at any time.

If you add Google Analytics, YouTube embeds, or other tools later, this section must be updated.

5. Data Retention

We keep your personal data only as long as necessary:

  • Contact form messages: up to 12 months

  • Service records: as required for accounting and legal compliance

  • Analytics data: anonymized and non identifiable

You may request deletion at any time (see your rights below).

6. Your GDPR Rights

As an EU resident, you have the right to:

  • Be informed about how your data is used

  • Access your personal data

  • Rectify inaccurate data

  • Request erasure (“right to be forgotten”)

  • Restrict processing

  • Object to processing

  • Data portability

  • Not be subject to automated decision making

To exercise any of these rights, contact us at:
hedgiewilder@proton.me

7. Data Transfers Outside the EU

Some technical services we use (e.g., email hosting, analytics) may store data in the EU or outside it (e.g., the United States).
We ensure that any such transfers comply with GDPR through:

  • Standard Contractual Clauses (SCCs)

  • Adequate protection measures

8. Links to Other Websites

Our website may contain links to external sites.
We are not responsible for their privacy practices and encourage you to read their policies.

9. Security

We take reasonable technical and organizational measures to protect your data from unauthorized access, loss, or misuse.
However, no internet transmission is 100% secure.

10. Legal Disclosure

We may disclose your information if required by law or to protect our rights, safety, or comply with legal processes.

11. Contact Information

For any questions about this Privacy Policy or your personal data rights, contact:

Hedgie Wilder Home & Garden
Email: hedgiewilder@proton.me